Our Strategic Plan 2022 to 2027

Our Strategic Plan

2022 to 2027

When the doors to Guelph General Hospital were opened on August 16, 1875, the hospital had 12 beds, a small infectious room and a dispensary. Today, GGH is a dynamic, comprehensive acute care facility providing a full range of services to almost a quarter of a million residents of Guelph and Wellington County. Our new strategic plan reflects our ongoing commitment to provide exemplary care to our patients and families while investing in our incredible staff without whom none of this could be possible.

The five-year plan was developed through extensive engagement with patients, families, donors, staff, volunteers, and students.

Our Strategic Plan begins with our new vision, mission and values. These ideas and beliefs are found throughout the plan and helps define who we are, how we work and what we will achieve.

Our Vision

Together, a healthier community
for everyone

Our Mission

Exemplary and equitable care
for and with our community

Our Values

We are






Strategic Directions

Our strategic directions will provide focus on what is most important to our organization for the next five years. These directions help everyone understand how their work contributes to delivering on our mission and vision.

Welcome Patients and Care Partners as Team Members

We include each patient—and their care partners—as a member of our team
We commit to increasing our knowledge & cultural competency to ensure our practices and process are inclusive, accessible, and equitable for all

Invest In Our Team

We understand that a strong healthcare system starts with the well-being of our people
We commit to investing in our team to ensure they are supported and safe at work
We support our team to engage in ongoing learning
We promote a culture of diversity, gratitude and appreciation where everyone feels valued

Collaborate to Provide Integrated Patient Care

We focus on improving how we work together within our hospital between both programs and departments
We commit to collaboration with our partners to deliver a seamless care model

Use Technology to Enhance Quality, Efficiency and Safety

We support technological advancement that meets the needs of the people closest to the work
We use our technology to its fullest potential to improve safety and quality of care

Design and Plan for the Future

We collaborate with our community to design a state-of- the art hospital that meets our growing and changing population
We commit to environmental sustainability and conservation, and building a green hospital