Compliments & Concerns
Do you have a:
- Safety Concern
About you or your loved one’s experience while at Guelph General Hospital? We want to hear from you!
If you are still in hospital, it’s always best to start with speaking with the staff who are caring for you or your family member. You can also speak with the Resource Nurse of the Unit or contact the Director of the Unit where your care is being provided. If you call our main hospital number at 519-822-5350 our switchboard operators can help you.
Whether or not you are still in the hospital or have been discharged, our Patient Relations, Quality and Patient Safety Team is also available. We can make sure compliments are shared and can help with resolving issues. Our team helps to support communication between patients, families and the healthcare team.
The team can be reached at 519-837-6440 ext. 2815 or by emailing firstname.lastname@example.org or by mail at:
Guelph General Hospital
115 Delhi St.
We are generally available 8 a.m.to 4 p.m., Monday through Friday. Our office is closed weekends and statutory holidays. We may not be able to answer your call or email immediately. However, we strive to respond as soon as we can and at most within two business days.