COVID-19 Assessment Centre and testing

The Guelph COVID Assessment Centre now offers a service option for those seeking care and treatment from a clinician for moderate COVID-19 symptoms. The service is by appointment only and can be booked by calling the Centre during its open hours at 1 (226) 773-1922.

Who is eligible for COVID-19 treatment?

To get treatment, you must test positive for COVID-19 (by polymerase chain reaction (PCR) or rapid antigen test) and a health care provider must assess you to determine if treatment is right for you, which includes whether or not you are at higher risk of becoming seriously ill. To find out if you qualify, the province has created an online screening tool that can be found here.

Mild symptoms:Moderate symptoms:Severe symptoms:
One of:
Fever and/or chills
Cough or barking cough
Shortness of breath
Decrease or loss of taste And/or two of: Muscle aches/joint pain
Extreme tiredness
Sore throat
Runny or stuffy/congested nose
Headache
Nausea, vomiting and/or diarrhea		● Mild symptoms that are worsening or prolonged over five days

● If and when directed by a health-care professional

These are the symptoms the centre is designed to treat.


Severe difficulty breathing
Severe chest pain
Feeling confused
Losing consciousness

If you are experiencing any of the above severe symptoms, call 911 or visit the nearest Emergency Department. 



PCR testing will continued to be offered by appointment only for those who meet the provincial criteria.

As an option to calling the Centre to find out if you qualify to be tested, there is an up-to-date screening tool online – click here

Hospital Emergency Departments are not COVID testing centres.

  • Can test individuals aged 3 months and older. 
    • Parking is available at the site

Map [opens in a new window]

To get your results, please click HERE.

You now need an appointment to be tested for COVID-19 at all Ontario assessment centres. The Guelph COVID-19 Assessment Clinic is using a phone-in booking system. Callers will initially go through some screening questions then be forwarded to a staff member to get an appointment.

The number to call is 1 (226) 773-1922 during the Assessment Centre’s hours of 8:15 a.m. to 4:15 p.m. weekdays and 8:45 a.m. to 12:45 p.m. Sundays and holidays. Closed Saturdays. Bookings will be based on the next available time slot and will only include the current and following day.

As a reminder, information about who is eligible to be tested at assessment centres is available on the province’s web site here (opens in new window).

Please note, some parking is available at the Centre. If the lot is full, please avoid parking near any driveways as transport trucks need access.

Getting your results:

All patients with positive results will be contacted by Public Health, otherwise please follow up with your family physician.

To access your COVID-19 test results (for those with a valid Ontario Health card):

  1. Go to Ontario.ca/covid19 [will open in new window]
  2. Click on “Check your lab results” on the right side of the page.
  3. Fill in the information required. You will need a valid (green) Ontario health card.
  4. Select “Verify patient” and follow the instructions.
  5. For those without a valid Ontario health card, staff will let you know how you can access your results.

To get a copy of your results, please complete our fillable Consent to Disclosure of Personal Health Information form and email it along with your name, date of birth and OHIP card number to ROI@gghorg.ca. Your result will be sent to you via email. Release of Information hours are Monday – Friday 7 a.m. to 4 p.m. Closed weekends.

**Please note: Guelph General Hospital Release of Information is not able to rush test results for any reason, including travel or medical procedures. We cannot give results verbally over the phone. Results can take 2-10 days and will be provided within 24 hours of availability.

Release of Information hours are Monday – Friday 7 a.m. to 4 p.m.