To apply to become a Patient and Family Advisor at Guelph General Hospital, please complete and submit the application form below.
A great Patient and Family Advisor is someone with extensive care experiences at the hospital and is full of ideas and ways we can further improve the patient and family care experience in all areas of the hospital.
A Patient and Family Advisor's main function is provide counsel for GGH teams on a wide range of short to long-term activities. These wide-range of topics can vary from clinical care, corporate / strategic planning, diversity, equity and inclusion projects to volunteers.
Patient and Family Advisors;
- Share their stories (both positive and areas for improvement) for the purpose of promoting and enhancing patient-centred care;
- Work as a team to identify and implement ways of improving the care experience for all patients and families
- Ensure the patient perspective is reflected in hospital policies and procedures
- Review patient materials for different programs
- Collaborate on quality improvement initiatives
- Must be 18 or older
- Have accessed services at GGH within the last three years either as a patient or a primary caregiver/family member to a patient
- Have the ability to share insights and information about your experiences in ways that others can learn from
- Possess strong communication skills
- Be able to work collaboratively with other patients, families and health care providers
- Be committed to helping bring about meaningful change
- Have the ability to see beyond your own personal experiences and see the bigger picture
- Be respectful of others and respect the perspectives of others
- Have the ability to speak comfortably in a group
- Have the ability to maintain the privacy of patient and organizational information
- We ask that patient and family advisors prepare for a 2-3 year commitment.
- Advisors must provide a Police Vulnerable Sector Check
- Covid Vaccine Policy Attestation
- Sign a Confidentiality Agreement
- Successfully complete an orientation session
- Attend monthly meetings up to nine times a year, typically advisors volunteer 2-4 hours a month
- Respond to queries between meetings as appropriate.
- Participate on sub-committees and task groups if interested and able
- Sign Guelph General Hospital's Confidentiality Agreement
- Selected applicants will attend a short interview and must provide references.
Advisors will receive a general orientation to the hospital and specific information/training on particular areas and operations as needed.
Specific orientation on the role of a Patient and Family Advisory Council member and expectations of that role, like understanding hospital terminology will be provided.